Refund policy

Returns & Exchanges

We can accept returns for our products as long as the return request is received within 14 days after purchase. The product must be unopened, incorrect, or damaged to quality for return & exchange. 

Please note that the customer is responsible for additional shipping costs and fees regarding returns & exchanges.

Please email reversarose@gmail.com or call 304.876.6555

Money-Back Guarantee

We want you to be completely satisfied with your purchase! To ensure you get the best results, we offer a unique money-back guarantee.

How It Works:

1. Before You Start: Take a clear photo of yourself with the product before using it. Make sure to include a time stamp in the photo.

2. Document Your Journey: Use the product for 12 weeks. Throughout this period, take weekly photos with a time stamp to track your progress.

3. Review & Submit: After 12 weeks, submit all your photos along with a brief description of your experience with the product.

4. Our Commitment: Our dedicated team will review your submitted photos and experiences to assess your progress and determine if you qualify for the money-back guarantee.

If you’ve followed these steps and don’t see the results you expected, we’ll be happy to process your refund.

Please Note:
- All photo submissions must be clear and show your progress accurately.
- Refund requests must be submitted within one week of completing the 12-week period.

Please email submission to reversarose@gmail.com

Thank you for choosing us! We’re excited to support you on your journey.