Booking + Appointment Policies

REVERSAROSE

Booking + Appointment Policies

Thoughtful care begins with mutual respect for time, boundaries, and the experience we create together.

Timeliness

Your appointment time is reserved especially for you. Please arrive on time so you can enjoy the full experience of your service. Late arrivals will still end at the scheduled time to maintain the flow of appointments throughout the day.

Respect for Time

We value your time and ask that you extend the same consideration to ours. Late arrivals and missed appointments can affect the experience of clients scheduled after you.

Cancellations + Rescheduling

We require a minimum of 24 hours’ notice for cancellations or rescheduling. Changes made within 24 hours are subject to a 50% service fee. No-shows are charged 100% of the scheduled service fee and may affect future booking privileges.

Communication

Appointment confirmations and reminders are sent by text and/or email. Please make sure your contact information is accurate when booking.

Sick Policy

If you are feeling unwell, please notify us as soon as possible. Last-minute cancellations related to illness may still fall under the 24-hour cancellation policy depending on the circumstances.

Children + Guests

To maintain a peaceful, safe, and focused treatment environment, only the client receiving the service may attend the appointment unless otherwise approved.

Service Refusal

ReVersaRose reserves the right to decline or discontinue a service when safety, hygiene, contraindications, professional boundaries, or client and provider comfort may be compromised.

Professional Boundaries

ReVersaRose maintains a zero-tolerance policy for sexual misconduct, inappropriate comments, harassment, or behavior that violates professional boundaries. Any such behavior will result in immediate termination of the service, full payment of the scheduled service, and permanent loss of future booking privileges.

Payment

Certain services may require a card on file, prepayment, or a non-refundable retainer. Payment is due at the conclusion of the appointment unless otherwise stated at the time of booking.

Service Concerns

If you have a concern regarding your service, please contact us within 48 hours so we can review it with you promptly.

Our policies help us protect the time, care, and intention that go into every ReVersaRose experience.